Shipping Policy

SHIPMENT POLICY

 
This Shipment Policy (hereinafter referred to as the “Policy”) describes how the orders are shipped, when you place orders with Beauty Ninja on our website, i.e. https://beauty-nj.com/ (hereinafter referred to as the “Website” or “Site”).
 This Policy shall be read in conjunction with our Terms & Conditions, Return Policy, Cookie Policy and Privacy Policy statement.
 
1.  DELIVERY
Please allow 1-5 business working days to prepare, pick and pack your order. We order and receive products direct from the manufacturer thus taking some time to arrive to our office for packing but giving you the most fresh and brand new products ready to use. 
 
    1. Delivery Service: We ship internationally from our warehouse here in Tokyo. We use the services of third-party delivery service provider, namely, Japan Post (EMS) and Airmail, for shipping all the orders placed by our customers. 
Airmail (small packet) - takes approximately 7-14 days depending on your location.
EMS - express shipping. Delays due unforeseen circumstances may occur.
We don’t charge any extra shipping. The only way to safely deliver your package is through Japan Post. We have attached a link for your perusal

https://www.post.japanpost.jp/int/2022fee_change/index_en.html

We understand that shipping is expensive! Therefore, we here at Beauty Ninja will make sure to put a lot of samples and little beauty surprises to make you feel like its all been worth it! Better yet, make an order for $250 and over and we will cover the shipping. 

2.Processing and Delivery Time: Although the products are generally dispatched within a period of 3 to 5 working days, it may sometimes take more time for the orders to dispatch due to delays from the manufacturers, and delivery time will vary from location to location.
3.Important Note: The delivery time is subject to change based on industrial or business disruption, shortage of an item, bad weather, transit time of your carrier, destination address, or covid related restrictions etc. Processing and shipping times may increase during holidays and other peak We are not liable for any compensation for any delay caused in delivery of your order.
        1. Fee: A shipment fee is calculated based on your order’s weight. You’d be able to see the shipping cost at the time of checkout. However, we allow free shipment on all orders above US$ 250. You shall also be responsible for paying import bills (if any) that you may receive
    1. Customs: Where there is a customs inspection, we will provide the correct paperwork for the However, we cannot be held responsible for how long it takes for your order to passthrough the customs.
    2. No Change: You cannot change the shipping address or the shipping method selected after checkout.

SHIPPING COUNTRIES:

Albania, Algeria, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Chad, Chile, China, Colombia, Comoros, Congo - Kinshasa, Costa Rica, Croatia, Curaçao, Cyprus, Malta, Czechia, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Eswatini, Ethiopia, Falkland Islands, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong SAR, Hungary, Iceland, India, Indonesia, Iraq, Ireland, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kenya, Kiribati, Kosovo, Kuwait, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macao SAR, Madagascar, Malawi, Malaysia, Maldives, Mali, Martinique, Mauritania, Mauritius, Mexico, Monaco, Mongolia, Montserrat, Morocco, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, Netherlands, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, North Macedonia, Norway, Oman, Pakistan, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Bulgaria, Qatar, Romania, Rwanda, Samoa, San Marino, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Somalia, South Africa, South Korea, Sri Lanka, St. Helena, St. Vincent & Grenadines, Sudan, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad & Tobago, Tristan da Cunha, Tunisia, Turkmenistan, Turks & Caicos Islands, Tuvalu, U.S. Outlying Islands, Türkiye, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, Yemen, Zambia, Zimbabwe

     
    2. ORDERS, SHIPMENT, FAILED DELIVERY, AND DAMAGED/OPENED BOX
     
      1. Not for Commercial Purpose: You cannot buy our products for a commercial purpose, unless allowed by us. No use of our intellectual property may be made without our express written consent.
      2. Assumption of Risk: You will assume the risk for the products once they have been delivered to the delivery address which you specified. We or our delivery partners accept no liability where you provide an incorrect delivery address or where you fail to collect the products from the delivery address which you specified.
      3. Failed Delivery: If your package cannot be delivered to the shipping address provided by you for the reasons such as an incorrect shipping address and/or incorrect phone number, the package will be returned to us at your expense.
      4. If you fail to pick-up: If the receiver is absent upon all delivery attempts, your package will be held at a local centre of one of our third-party logistic service providers for pick up. If you fail to pick up the package from there for any reason, the package will be returned to us.
      5. Refusal by you/receiver: If you/receiver refuse receipt of your package, the package will be returned to us. In this case, we will refund you the order amount minus the delivery costs,  or send the package again if the delivery costs for the second time are covered by the client.
     
    3. CHECKING THE ORDER STATUS
     
    As soon as your order is shipped, you will receive an email notification from us which will include a tracking number that you can use to continually check its status. Please allow us up to 48 hours for the tracking information to become available. If you haven’t received your order within the period communicated to you in your shipping confirmation email, please contact us at info@beautyninja.me with your name and order number, and we will look into it for you.
     
    4. THIRD PARTY DELIVERY SERVICE PROVIDERS
     
    Whenever you place an order with us, our third-party delivery service provider, namely, Japan Post (EMS) (hereinafter referred to as our “Delivery Partner”) ships and delivers the products to your doorsteps in the most convenient and hassle-free manner. For this purpose, we also share certain personally identifiable information (PII) of yours with our Delivery Partner in order to fulfill your order. Please refer to our Privacy Policy statement for more details on this subject.
     
    5. RESERVATION OF RIGHT
     
    We reserve the right to cancel any order from our end if the product that you ordered runs out of stock, or becomes unavailable for any reason. In such case, we will refund you all the amounts that you’ve paid for such product.
      
    Last updated on 11.03.2023.